Effective Date:  12 September 2025

Important Notice:
The following policies and terms — including our Website Terms and Conditions, Terms of Purchase, Returns Policy, Warranty Terms and Conditions, and Privacy Policy — should be read in conjunction with one another. Together, they form the basis of your relationship with Duke Tools Perth when browsing our website, purchasing products, or contacting us. By using our website or placing an order, you acknowledge and agree to all applicable terms.

Duke Tools Perth
ABN: 25 712 973 196
Website: www.duketools.com.au

1. Use of Website

This website is operated by Duke Tools Perth. You agree to:

• Use the website in accordance with all applicable Australian laws.
• Not misuse the website, including but not limited to introducing malicious code, attempting unauthorised access, posting defamatory content, or using it for spam or illegal purposes.
• Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.

We may suspend, restrict, or terminate access to any part of the website for misuse, with notice where reasonably practicable.

2. Website Content

We strive to ensure all information on this website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of content, including product descriptions, pricing, or availability. We may correct errors or update information without notice. You are responsible for verifying information before acting on it or making a purchase.

For purchases, refer to our Terms of Purchase and Returns Policy.

3. Intellectual Property

All content on this website, including text, images, logos, layouts, and trademarks, is owned or licensed by Duke Tools Perth. You may not copy, reproduce, modify, or distribute any content without our prior written consent.

If you submit content (e.g., reviews or images), you grant Duke Tools Perth a non-exclusive, royalty-free licence to use, display, or moderate it for business purposes, such as promoting products or improving our services.

4. Limitation of Liability

Unless required by law, Duke Tools Perth is not liable for any loss or damage (including indirect or consequential losses, such as loss of profits or data) arising from your use of the website or linked third-party sites. We are not responsible for losses caused by third-party services (e.g., payment processors or couriers), except where mandated by the Australian Consumer Law.

5. Third-Party Links

This website may include links to third-party websites for your convenience. We do not endorse or accept responsibility for their content, services, or privacy practices. Some links may be affiliate links, meaning we may earn a commission at no cost to you. You access third-party sites at your own risk.

6. Cookies and Tracking

6.1 What Are Cookies?

Cookies are small data files stored on your device to enhance your website experience by remembering actions and preferences.

6.2 How We Use Cookies

We use cookies to:

• Enable core functionality (e.g., login, cart features).
• Remember preferences (e.g., location, language).
• Analyse traffic to improve website performance (e.g., via Google Analytics).
• Personalise content or offers (with your consent).

6.3 Types of Cookies

• Essential Cookies: Required for basic website operation.
• Performance Cookies: Track how visitors use the site.
• Functionality Cookies: Save settings like region or preferences.
• Analytics & Tracking Cookies: Analyse traffic and improve content.

Cookies may remain on your device from session-based to up to 2 years for analytics purposes.

6.4 Managing Cookies

You can control or delete cookies via your browser settings. Blocking cookies may affect website functionality. For EU residents, we comply with GDPR by obtaining explicit consent for non-essential cookies via a consent tool.

6.5 Consent

We use a cookie consent tool to obtain your agreement before placing non-essential cookies. You may withdraw consent by adjusting browser settings or contacting us.

7. Privacy

We handle your personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy. In the event of a data breach, we will notify affected users within 72 hours, as required by applicable laws.

8. Australian Consumer Law

Nothing in these terms excludes or modifies your rights under the Australian Consumer Law (ACL). You are entitled to guarantees, including that goods are of acceptable quality, fit for purpose, and match their description. For details, see our Returns Policy and Warranty Terms and Conditions.

9. Governing Law

These terms are governed by the laws of Western Australia. Disputes will be resolved through mediation or other agreed methods before court proceedings, subject to the jurisdiction of Western Australian courts. For international users, these terms apply to the extent permitted by your local laws.

10. Changes to These Terms

We may update these terms periodically. Changes will be posted on this page with an updated effective date, and significant changes will be notified via email or website pop-up. We recommend reviewing this page regularly.

11. Contact

For questions or concerns, contact:

• Duke Tools Perth
• Email: info@duketools.com.au
• Phone: (+61) 08 6249 0671
• Address: PO Box 94, Cloverdale WA 6985

We aim to respond within 2 business days.